Nokia South Africa has open job vacancies

Job Summary

Nokia South Africa has open job vacancies, and we though you could take a look and see if your skills set match the roles.

Available Roles

Junior Transformation Manager


  • Help develop EE reporting and monitoring tool
  • Support project management of transformation initiatives/projects Preferential Procurement
  • Support development/implementation of a Procurement Equity Strategy 
  • Report on status of suppliers and future initiatives
  • Provide guidance on how suppliers should be evaluated, improved and support to existing suppliers to increase their BBBEE credentials
  • Encourage suppliers to get independent ratings of their BEE credentials 
  • Creation of new suppliers where applicable
  • Develop relationships with Black Business groups to identify potential new Equity suppliers to Company
  • Participate and drive discussions with internal and external stakeholders about progress in implementing the Company Transformation plan
  • Identify transformation risks and develop risk mitigation plan
  • Track and monitor identified measures to improve EE, participate in BBBEE communication meetings.



  • Foster an enabling work environment and culture for optimum staff performance
  • Contribute and drive collaboration and transformation in the work environment


  • Support with preparation of the BBBEE Transformation budget, and tracking budget spending against targets Core Competencies


  • B-BBEE Codes of Good Practice and amendments
  • Business Acumen
  • ICT Policy and Legislation
  • Employment Equity Act
  • BEE Scorecard and verification process
  • Preferential Procurement Policy Act
  • Corporate Governance Codes and Practice
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  • HR
  • Finance
  • Procurement
  • Compliance
  • Legal
  • Communications
  • BG Heads
  • Relevant External Stakeholders, including government officials, NGOs, HCPs and communities.

Education Level:

  • Relevant degree/ diploma (NQF level 7 – Management Development Programme
  • 3 years of relevant experience in a Transformation role
  • Experience with EEIP preferred.
  • Experience with the BEE Scorecard requirements mandatory
  • Project Management
  • Report Writing Techniques
  • Work Transversally
  • Change Management
  • Committed to substantive transformation and diversity in the workplace and     externally
  • Must be very fluent in English. MS Excel , Powerpoint and Outlook



Customer Care Technical Manager


Job Key Tasks & Responsibilities

• Works together with the Customer Care Manager and Delivery teams to act as the Customer E2E technical lead.

• Supports Customer Care Manager from a technical standpoint. 

• Is responsible along with Customer Care Manager for customer satisfaction.

• Is knowledgeable of the Customer’s deployed solutions, customizations, current software releases, and how it impacts the overall network operation​.

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• Maintains information about customer network installed base including solution and design documents.

• Primary technical interface working closely with customer technical team and Nokia support teams for clarifications regarding customer network and solutions as well as managing difficult situations and conflict resolutions.

• Acts as E2E technical advocate on behalf of customer to support resolution during CARE incident management, including critical and outage incidents.

• Provide guiding function for complex scenarios, (i.e., telco cloud) to minimize service impact and reduce restoration times. 

• Solves complex problems analytically using best judgment.

• Provides customer-facing communication regarding operational, technical, and quality issues. Makes timely recommendations to customer including analysis of Product Technical Notes, Release Notes, Urgent Bulletins, and Alerts.

• Working together with Care Program Manager to assure all technical aspects of Delivery to Care Process are covered and follows-up on pending topics.


Highly independent and self directed. Develops plans, measures effectiveness. Assesses customer relationships and service levels. Can develop and implement complex and innovative concepts. Problems require searching and selecting. Anticipates problems, seeks opportunities. Models creative and innovative work methods. High collegial interaction.

10-15 Years of relevant experience

Technical Management experience to handle the below products is a must: 

·        NTAS

·        Net Number 

·        CFX

·        SBC

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·        IMPACT

·        CBIS

·        MRF



Careers at Nokia South Africa

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.


  • Katlego Malope

    Katlego is a final-year student at the University of Johannesburg. Apart from bouncing molecules against each other in the Chemistry lab, she loves curating job opportunites for fellow youth. Katlego is also quite a singer!

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