Office of the Pension Funds Adjudicator: Legal Internship Programme 2024

Job Summary

The Office of the Pension Funds Adjudicator (OPFA) invites applications for the 2024 Legal Internship Programme.

Closing date: 02 February 2024

Position : Legal Internship (X4)
Position status : 12 months
Reporting line : New Complaints Unit Supervisor

Location : Pretoria, Ashlea Gardens

Remuneration: OPFA offers market related remuneration commensurate to the successful candidate’s skills and experience.


▪ Bachelor of Laws degree (LLB)
▪ Certificate in Pension Funds law (added advantage)
▪ Practical Legal Training (added advantage)

Skills and Competencies

▪ Proficiency in MS Office (MS Word, Excel, and Outlook).
▪ Excellent verbal and written communication skills.
▪ Attention to details.
▪ Self-motivated, planning and organising, resilience.
▪ Ability to analyse, interpret, solve problems, and make legal arguments to reach a conclusion.
▪ Ability to make investigative decisions in the resolution of complaints.


Attend to walk in complaints in lodging new complaints.
▪ Draft and send initial letters to the parties.
▪ Draft and send reply/follow-up letters.
▪ Ensure documents are sent to the correct parties.
▪ Receive responses and replies as well as saving them on Software system (Respond).
▪ Engage and Investigation of complaints as well as drafting of determinations in terms of the

▪ Engage with parties to a complaint in relation to the administrative aspects of the
▪ Prepare draft letters based on research and direction given by the team leader.
▪ Request for reply to letters from complainant.
▪ Request confirmation of settlement from the parties.

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▪ Peruse responses from parties and advice the team leader if further information is required.
▪ Follow up on undertakings to respond.
▪ Request all necessary investigation reports.
▪ Keep record of all files allocated to them.
▪ Keep all correspondence relating to a complaint together including telephone calls, emails, etc.
▪ Submit weekly and monthly statistics to the team leader

Behavioural Attributes

The potential suitable candidate must be a creative thinker, passionate about service delivery and be
able to thrive under pressure.

The candidate must be able to display compassion towards members of the public and complainants and have an open-door policy.

Energetic, outcomes and deadlines driven attributes are essential. An influential team player, great communicator, with high levels of integrity and professionalism.

How to Apply

Remuneration: OPFA offers market-related remuneration. Interested persons may submit applications, inclusive of academic qualifications and CV to

You can view the FULL ADVERT HERE.

Closing date for applications is 02 February 2024. The OPFA reserves the right not to make an appointment. Regret correspondence will only be sent to interviewed candidates.

Careers at OPFA

The Office of the Pension Funds Adjudicator (OPFA) is a statutory body established in terms of the Pension Funds Act, 24 of 1956 to investigate complaints referred to it in terms of the Act. The organisation OPFA is based in Ashlea Gardens in Pretoria.

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The OPFA believes that to be able discharge its responsibilities, people should be at the centre of the organisation. The OPFA is always looking for highly professional candidates with legal background and drafting skills as well as skilled Administrators.


  • Itumeleng Tladi

    Itumeleng teaches high school Mathematics in Groote Schuur. In addition to curating career opportunities on, Itumeleng mentors a community group of youth in STEAM. At chess, he's Western Cape's best.

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