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Service Desk Agent job vacancy at Capitec Bank

Job Summary

Capitec Bank is hiring for Service Desk Agent. This is a great opportunity if you fancy yourself building a bespoke career in the banking sector.

Closing date: On-going

Location: Bellville, Western Cape, ZA

Capitec Bank is on the lookout for energetic, self-motivated individuals who have a passion for service in the banking industry. To be part of the journey, read the detail below.

Careers at Capitec Bank

Capitec Bank is a South African retail bank with a huge customer base. Are you energetic and self-motivated with a passion for service? At Capitec Bank, we focus on finding the right people for the right jobs.

We offer our best by being a CEO in every situation – we always put the Client first, act with Energy and take Ownership. To support people in being their best, our Employee Value Proposition offers every member of our team value by encouraging their involvement in our organisation, creating cohesive teams, and providing growth opportunities as well as employee benefits and savings.

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We make it priority to ensure that each Capitec person feels known, valued, focused and has the opportunity to grow.

Picture yourself in the heart of a dynamic, fast-paced environment, where you can harness the power of you experience to make a real impact. If you’re looking for a challenging and rewarding role that will allow you to grow your skills, then we encourage you to apply for this role today!

We appoint people for their potential and continuously look for talented, driven individuals with a passion for service to help us innovate and evolve the banking industry. Think you’ve got what it takes? Apply today!

Job Purpose

To provide a support service to the Capitec Bank branch environment by ensuring technical queries are responded to and resolved within the contracted service level agreement.

Qualifications

  • Grade 12 National Certificate / Vocational in Information Technology – Computer Science

Experience

Minimum:

  • This role is suitable for first entry into employment. 
  • MS Office suite (Basic)
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Ideal:

  • Remote technical support experience, preferably in a Service Centre environment
  • Experience working in an IT environment 

Knowledge

Minimum:

  • Cooperation and relationship building with people

Ideal:

  • Basic IT Hardware and S

Skills

  • Communications Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Interpersonal & Relationship management Skills

Conditions of Employment

  • Clear criminal and credit record
  • Willing to work regular shifts or weekends or rotational standbys

How to Apply

Here’s the links to the vacancy. Please click and apply if you meet the requirements.

Alternatively, APPLY HERE.

Curator

  • Itumeleng Tladi

    Itumeleng teaches high school Mathematics in Groote Schuur. In addition to curating career opportunities on Climativa.com, Itumeleng mentors a community group of youth in STEAM. At chess, he's Western Cape's best.

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