Job Summary
The South African Civil Aviation Authority (SACAA) is hiring for the job vacancy: IT Technicians x2 posts.
Closing Date: 23 February 2024
Location: Midrand, Gauteng
Job Purpose
Provide orientation and guidance to users on how to operate new software and computer equipment; Organize and schedule upgrades and maintenance with minimum interruptions to the end users;
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.);
Maintain records/logs of repairs and fixes and maintenance schedule; Identify computer or network equipment shortages and place orders.
Careers at SACAA
The South African Civil Aviation Authority is the civil aviation authority of South Africa, overseeing civil aviation and governing investigations of aviation accidents and incidents.
It is headquartered in the Ikhaya Lokundiza Building 16 in Waterfall Park, Midrand, near Johannesburg. SAAA is a Schedule 3A public entity in terms of the Public Finance Management Act (PFMA).
It was established on 1 October 1998, following the enactment of the now repealed South African Civil Aviation Authority Act 40 of 1998.
The SACAA is taking applications for the above-stated career opportunity.
Duties and Responsibilities
Customer Services
- Ensure adequate professional end user support
- Adhere to all ICT related queries within acceptable turn around times in accordance with the ICT services procedure.
- Respond to and address all user queries within reason during standby; Ensure that all user queries are attended to in a professional manner
Liaison and Coordination
- Liaise with internal clients for implementation.
ICT Governance
- Adhere to CAA standards set for end user device infrastructure.
- Adhere to best practice and ICT governance standards such as ITIL and CobIT.
- Follow proper change control procedure in implementing and/or administering changes to the environment;
- Adhere to all CAA policies and procedures.
- Ensure all necessary reports are produced as required.
Support Services
- Set up workstations and necessary peripheral devices (routers, printers etc.); Check computer hardware (HDD, mouse’s, keyboards etc.) to ensure functionality; Install and configure appropriate software and functions according to specifications; Develop and maintain Local Area Networks in ways that optimize performance; Ensure security and privacy of networks and computer systems;
- Provide 1st line application support to the users on all SACAA Systems
Requirements
Education
Minimum Qualification:
- National Diploma in IT or an equivalent NQF level 6 Related qualification
Ideal Qualification:
- N+ Certificate, MCSE, MCSA
Experiene
- 3 years N+ Certificate, MCSE, MCSA experience
How to Apply
Apply and view more details using the link buttons at the bottom of this post.
All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting. Employment Equity candidates will be prioritised in line with Employment Equity Plan.
If you have not heard from the SACAA 90 days after the closing date, consider your application unsuccessful.
Closing Date: 23 February 2024
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