Jobs

Capitec Bank has vacancy for a Call Centre (After Hours). Great opportunity if you’ve got Grade 12!

Job Summary

Capitec Bank is hiring for a Call Centre (After Hours). This is a great opportunity if you fancy yourself building a bespoke career in the banking sector.

Closing date: On-going

Location: Sandton, GT, ZA

Capitec Bank is on the lookout for energetic, self-motivated individuals who have a passion for service in the banking industry. To be part of the journey, read the detail below.

Job Purpose

To provide telephonic support as well as chat support via Glia to clients across the Business Bank product range timeously and efficiently, ensuring adherence to policies, processes and procedures. 

Careers at Capitec Bank

Capitec Bank is a South African retail bank with a huge customer base. Are you energetic and self-motivated with a passion for service? At Capitec Bank, we focus on finding the right people for the right jobs.

We offer our best by being a CEO in every situation – we always put the Client first, act with Energy and take Ownership. To support people in being their best, our Employee Value Proposition offers every member of our team value by encouraging their involvement in our organisation, creating cohesive teams, and providing growth opportunities as well as employee benefits and savings.

ALSO CHECK:  Capitec Bank is hiring a Personal Assistant

We make it priority to ensure that each Capitec person feels known, valued, focused and has the opportunity to grow.

Picture yourself in the heart of a dynamic, fast-paced environment, where you can harness the power of you experience to make a real impact. If you’re looking for a challenging and rewarding role that will allow you to grow your skills, then we encourage you to apply for this role today!

We appoint people for their potential and continuously look for talented, driven individuals with a passion for service to help us innovate and evolve the banking industry. Think you’ve got what it takes? Apply today!

Qualifications

  • Grade 12 National Certificate / Vocational

Experience

Minimum:

  • 1yr+ service call centre experience
  • How to share and/or impart information clearly and succinctly – strong enunciation and pronunciation
  • Client service principles and practices

Ideal:

  • Banking environment experience 
  • Conflict management know-how
  • Basic technology know–how and understanding
  • Telephonic and online communication tools and methods
ALSO CHECK:  Capitec Bank is hiring for ATM Assistant x16 posts. You need Grade 12, and no experience!

Skills

  • Communications Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Interpersonal & Relationship management Skills
  • Attention to Detail
  • Analytical Skills

Conditions of Employment

  • Clear criminal and credit record
  • Willing to work regular shifts or weekends or rotational standbys

How to Apply

Here’s the links to the vacancy. Please click and apply if you meet the requirements.

Curator

  • Katlego Malope

    Katlego is a final-year student at the University of Johannesburg. Apart from bouncing molecules against each other in the Chemistry lab, she loves curating job opportunites for fellow youth. Katlego is also quite a singer!

    View all posts

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button