Old Mutual is hiring for Trainee Call Centre Agent . Apply with Matric/ Grade 12!

Job Summary

Old Mutual is hiring for the vacancy: Trainee Call Centre Agent (Sales).

Closing date: 31 March 2024

Location: Pinetown, Cape Town

Job Purpose

Do you have what it takes to work for a leading financial services company? Then you may be what we are looking for.

Whether you’re are a graduate or a experienced professional trying to elevate your career, Old Mutual has something to offer you.

Careers at Old Mutual

Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries.

The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.

Duties and Resonsibilities

Marketing Old Mutual products to new and existing clients telephonically, in line with the client’s needs and financial goals, to enable positive financial futures and protection of assets and estate.

As a financial services professional, you will be accountable for maintaining superior service delivery to your customers, through effective personal time and task management.

ALSO CHECK:  Old Mutual is recruiting for Trainee Call Centre Agent. Apply with Matric!

Qualifications and Skills

  • Matric/Grade 12
  • 6-12 months outbound call centre sales/retails sales experience
  • Previous financial services experience desirable
  • Clear credit and criminal records
  • Computer Literacy (MS Office)
  • A clear criminal and credit check
  • Excellent communication skills (written and verbal)

Personal Qualities

  • Good interpersonal skills
  • Customer oriented
  • Target and Results Driven
  • Remaining resilient despite setbacks
  • Ability to influence others
  • Driven by financial reward  

Skills Required

  • Good time management skills
  • Customer Service,
  • Influence,
  • Microsoft Office,
  • Personability,
  • Sales Results,
  • Target Achievement,
  • Time Management,
  • Written Verbal Communication


Here is what we can do for you:

Assist you in reaching your career goals and dreams by helping you grow, develop and build on your future aspirations through quality training and support to reach your potential. We lead with our values, which is at the heart of the great things we do.

We champion our customers and employees. We are passionate about diversity and inclusion for mutually positive futures throughout our business clusters – Old Mutual Finance, Retail Mass Market, Old Mutual Invest and Personal Finance. The Group provides many opportunities for growth and development.

ALSO CHECK:  Personal Assistant job vacancy at Old Mutual

How to Apply

Preference will be given to suitably qualified candidates in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

If you think you fit the bill, have a desire to join a respected financial services business and would like to set your own earnings potential. Apply Now! <……………………>


  • Itumeleng Tladi

    Itumeleng teaches high school Mathematics in Groote Schuur. In addition to curating career opportunities on, Itumeleng mentors a community group of youth in STEAM. At chess, he's Western Cape's best.

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