Job Summary
Capitec Bank is hiring for Service Consultant x6 posts. This is a great opportunity if you fancy yourself building a bespoke career in the banking sector.
Closing date: On-going
Location: Western Cape – ZA
Capitec Bank is on the lookout for energetic, self-motivated individuals who have a passion for service in the banking industry. To be part of the journey, read the detail below.
Job Purpose
To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better
Careers at Capitec Bank
Capitec Bank is a South African retail bank with a huge customer base. Are you energetic and self-motivated with a passion for service? At Capitec Bank, we focus on finding the right people for the right jobs.
We offer our best by being a CEO in every situation – we always put the Client first, act with Energy and take Ownership. To support people in being their best, our Employee Value Proposition offers every member of our team value by encouraging their involvement in our organisation, creating cohesive teams, and providing growth opportunities as well as employee benefits and savings.
We make it priority to ensure that each Capitec person feels known, valued, focused and has the opportunity to grow.
Picture yourself in the heart of a dynamic, fast-paced environment, where you can harness the power of you experience to make a real impact. If you’re looking for a challenging and rewarding role that will allow you to grow your skills, then we encourage you to apply for this role today!
We appoint people for their potential and continuously look for talented, driven individuals with a passion for service to help us innovate and evolve the banking industry. Think you’ve got what it takes? Apply today!
Qualifications
- Grade 12 National Certificate / Vocational
- A relevant tertiary qualification in Commerce or Similar
- Certification in Finance or Banking
Experience
Minimum:
- 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered”
Ideal:
- More than 1 year’s client service experience within a retail/ financial/ banking environment
- Demonstrated track record of engaging in a sales and client facing environment
Knowledge
Minimum:
- Knowledge and understanding of:
- Basic calculations
- Retail/consumer service environment
Ideal:
- Knowledge and understanding of:
- Capitec Bank Products
- Internal business processes and procedures
- Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)
Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
How to Apply
Here’s the links to the vacancy. Please click and apply if you meet the requirements.
| Title | Department | Location |
|---|---|---|
| Service Consultant | Operations | Vredenburg, Western Cape, ZA |
| Service Consultant | Operations | Clanwilliam, Western Cape, ZA |
| Service Consultant | Operations | Mitchells Plain, Western Cape, ZA |
| Service Consultant | Operations | Noordhoek, Western Cape, ZA |
| Service Consultant | Operations | Bellville, Western Cape, ZA |
| Service Consultant | Operations | Brackenfell, Western Cape, ZA |
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