Job Description
Position(s): Impact and Accountability
Organization: Civicus
Location: Global
Deadline: Ongoing
In today’s interconnected world, the need for transparency, accountability, and measurable impact in the non-profit sector is more crucial than ever. Organizations like Civicus, a global alliance dedicated to strengthening citizen action and civil society, are at the forefront of this movement. We are thrilled to announce that Civicus is inviting applications for the position of Impact & Accountability Officer, a remote role offering a competitive annual salary of USD $36,061, excluding benefits.
Who is Civicus?
Civicus is a vibrant international alliance composed of thousands of civil society organizations and activists from around the globe. Their mission is clear: to amplify the voices of citizens and enhance the capacity and impact of civil society. Civicus works tirelessly to promote participation, protect human rights, and ensure accountability from governments and institutions.
The Importance of the Role
The Impact & Accountability Officer will play a pivotal role in helping Civicus achieve its goals. This position is crucial for designing and implementing strategies that measure the effectiveness and impact of Civicus’s programs and initiatives. The officer will ensure that the organization not only conducts its work efficiently but also transparently measures its outcomes to hold itself accountable to its stakeholders.
Areas of Responsibilities & Key Activities
Impact and accountability approach (20%)
● Contribute to the iteration and implementation of CIVICUS’ Integrated Results Framework (IRF) and embedding a culture of accountability and organisational learning (as per I&A vision)
● Draft and refine supporting tools for the organisation to improve its ability to document outcomes – in alignment to the IRF
● Assist in developing and refining common reporting tools and templates for use across the organisation
● Identify opportunities to integrate accountability principles in other organisational processes (e.g., events with environmental reporting, HR with diversity & inclusions, feedback, and complaints for the whole organisation etc.)
● Support the I&A Lead on strategy related processes such as the strategy development, mid-term reviews, end term reviews and Theory of Change amendments
● Assist in the ongoing refinement and application of MEL tools to track strategic progress, capture insights, and align with CIVICUS’s impact goals.
Monitoring, Evaluation and Learning systems (30%)
● Maintain oversight and be first point of contact for key MEL systems and processes including CIVICUS Online MEL System on Smartsheet, MEL Narrative Form, and other key systems that support the implementation of the Integrated Results Framework
● Work with teams to keep MEL system data sets up to date proactively find ways to increase usability at team and organisational level
● Assist in configuring and implementing MEL systems for cross-organisational initiatives
● Drive the implementation and ongoing development and staff training of CIVICUS online MEL system
● Provide technical support to clusters and teams in designing MEL frameworks and integrating findings into program improvement. Ensure that learnings are documented and disseminated across the organization.
Monitoring, Evaluation and Learning support to projects, clusters and the alliance (30%)
● Provide MEL accompaniment to project teams, based on the I&A workplan and MEL needs of clusters and programmes
● Provide input and advice on MEL plans and frameworks, hold feedback and learning discussions, contribute to project reports as required
● Work with teams to build their MEL capacity to support the implementation of CIVICUS overall Integrated Results Framework
● Capture cross-cutting MEL learnings from clusters and channels into IRF processes (Annual Report, SG Updates etc.)
● Represent CIVICUS’ in external M&E working groups and peer learning activities
● Work with the Innovation and Quality Management (IQM) team to ensure that tools and methodologies capture the impact of learning initiatives
Internal and External Reporting (15%)
● Working with the Data Specialist, the I&A Officer will be required to provide input and support key reporting processes
● Communicate and disseminate these reports to facilitate organisational learning (prepare presentation of results for staff meetings, hold discussions on recommendations etc.)
● Engage in cross-cluster meetings and forums to embed MEL insights into organisational decision-making and foster accountability. Work closely with the Impact & Accountability Lead to ensure MEL practices are consistent and aligned with overall strategy.
Other(5%)
● The role holder will from time to time be required to carry out any other duties that are within the scope of the job.
● All staff will demonstrate CIVICUS values and principles in all their professional relationships and any interactions that may reflect on CIVICUS.
Key Qualifications
To be successful in this role, candidates should possess the following qualifications:
- Educational Background: A degree in social sciences, development studies, or a related field. Advanced degrees are a plus.
- Experience: A minimum of three years of experience in monitoring, evaluation, and learning (MEL) within the non-profit sector is essential. Familiarity with civil society issues and global development is highly desirable.
- Technical Skills: Strong quantitative and qualitative data analysis skills, with experience in using statistical software and impact assessment tools.
- Communication Skills: Excellent written and verbal communication skills are critical for preparing reports and engaging with diverse stakeholders.
- Remote Work: Demonstrated ability to work effectively in a remote environment, with self-motivation and excellent time management skills.
Why Join Civicus?
- Meaningful Work: By joining Civicus, you will contribute to important work on global issues such as human rights, democracy, and civic participation. Your efforts will directly impact the lives of individuals and communities.
- Dynamic Environment: Civicus fosters an inclusive and dynamic workplace where innovative ideas and diverse perspectives are valued. You will have the freedom to express your thoughts and contribute to the organization’s evolution.
- Professional Development: Civicus is committed to the growth and development of its staff. You will have access to training opportunities, mentorship, and professional development resources.
- Work-Life Balance: The remote nature of this role allows for greater flexibility, promoting a healthy work-life balance that is conducive to both productivity and well-being.
- Compelling Values: Civicus is guided by core values of integrity, inclusivity, and transparency. Being part of an organization that prioritizes these values can be immensely fulfilling.
How to Apply
If you are passionate about making a difference and meet the qualifications outlined above, we encourage you to apply for the Impact & Accountability Officer position at Civicus. This is an opportunity to join a dedicated team working towards a just and equitable world.
To apply, please visit the Civicus careers page and submit your application by the specified deadline. Be sure to include your CV, a cover letter outlining your experience and motivation for the role, and any relevant supporting documents.
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Conclusion
Civicus is on a mission to empower civil society and promote accountability across the globe. The Impact & Accountability Officer role is a unique opportunity for individuals looking to make a significant contribution to social change. If you are ready to take on a rewarding challenge and help shape the future of citizen action, we would love to hear from you. Join Civicus, and together, we can create impactful change.
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