Closing date:6 October 2024
Location: Global.
The World Food Programme (WFP) is on the lookout for a dedicated and dynamic Aviation Associate Customer Service (G-6) to join our team. If you are passionate about using your skills to make a difference in the world, this could be the opportunity you’ve been waiting for!
About WFP
The World Food Programme is the world’s largest humanitarian organization, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. Our mission is to eradicate hunger and malnutrition, ensuring that no one goes hungry. With operations in over 80 countries, WFP is committed to supporting the most vulnerable populations—delivering not just food, but hope.
Position Overview
As an Aviation Associate Customer Service (G-6), you will play a critical role in ensuring that our aviation services run smoothly and efficiently. Your expertise in customer service will help to facilitate the safe and timely transport of essential supplies and personnel to and from remote locations around the globe. This is not just a job; it is a chance to be at the forefront of humanitarian aid and logistics, directly impacting the lives of those in need.
Key Responsibilities
In this role, you will be responsible for:
- Customer Relations: Providing high-quality customer service to WFP staff and external stakeholders, addressing inquiries, and resolving issues related to aviation services.
- Flight Coordination: Assisting in the coordination of flight schedules, ensuring that all logistical details are managed effectively to meet the needs of our operations.
- Documentation & Reporting: Maintaining accurate records of flights, passenger manifests, and cargo shipments while generating reports as needed.
- Collaboration: Working closely with other WFP teams and external partners, including aviation service providers, to ensure seamless operational support.
- Problem-Solving: Identifying and troubleshooting any challenges in the execution of aviation services to minimize disruption to our programs.
Qualifications
To be successful in this position, candidates should possess the following qualifications:
- Education: Completion of secondary school education; a university degree or equivalent qualification is desirable.
- Experience: Minimum of three years of progressively responsible experience in aviation, logistics, or customer service.
- Language Skills: Proficiency in both spoken and written English; knowledge of another UN language is an asset.
- Technical Skills: Familiarity with aviation operations, flight scheduling, and logistics management is preferable.
- Interpersonal Skills: Strong communication and problem-solving skills, with the ability to work in a diverse and fast-paced environment.
Why Work with WFP?
- Impactful Work: Join a team that saves lives and changes futures every day.
- Professional Growth: WFP offers ample opportunities for professional development and continuous learning.
- Inclusive Culture: We celebrate diversity and are committed to creating an inclusive environment for all employees.
- Global Reach: Work with a diverse team across the globe, making a real difference in the lives of millions.
If you are ready to take the next step in your career and contribute to our mission of eradicating hunger, we want to hear from you!
- Prepare your CV: Highlight your relevant experience and qualifications.
- Complete the Online Application: Visit our careers page at [insert WFP careers link] and submit your application.
- Stay Updated: Follow us on social media for updates and insights into our work and team.
Click here to apply
Closing Thoughts
At WFP, we believe that everyone has a role to play in ending hunger. As an Aviation Associate Customer Service (G-6), your contributions will be pivotal in ensuring our operations run smoothly. If you are passionate about humanitarian work and possess the skills we are looking for, we encourage you to apply today!
Together, let’s make a difference. Join us at the World Food Programme and help create a world where no one goes hungry.
Note: Please be mindful of the application deadline and ensure you adhere to the guidelines outlined in the job posting.
