Job Description
The World Food Programme (WFP) is at the forefront of innovation in humanitarian aid and food security. We are seeking a dynamic and strategic leader to fill the role of Head of Digital Solutions –
Position(s): Head of Digital Solutions
Organization: WFP
Location: GLOBAl
Target Audience: ALL NATIONALITY
Deadline: Ongoing
About WFP:
The World Food Programme is the food assistance branch of the United Nations and the world’s largest humanitarian organization addressing hunger and promoting food security. We work tirelessly to protect lives and livelihoods in emergencies, build resilience, and support communities in achieving food security.
Role Overview:
As the Head of Digital Solutions, you will be responsible for leading the design and implementation of innovative digital solutions that enhance WFP’s ability to serve those in need. You will oversee a team of digital experts and collaborate with various stakeholders to create effective strategies that leverage technology in our operations.
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KEY ACCOUNTABILITIES (not all-inclusive)
- Lead and supervise the Digital solution sub-unit staff of the targeting and digital solutions Unit, implementing the required technology solutions to ensure the smooth implementation of country office targeting activities, ensuring the involvement of relevant stakeholders.
- Provide direct project management support during the implementation and roll-out of solution designs and their functionalities and processes by contributing to the elaboration of implementation plans, SOPs, budgets, planning, and procurement of required services and infrastructure.
- Take the lead in SCOPE transfer management solutions and functions, including intervention designs that align with the required delivery mechanism and redemption cycles.
- Implement and support the offline WFP technology solutions deployed at the Joint Data Centre(JOC) and work with the SCMCHA technical team to deliver solutions that are aligned with the signed agreement.
- Ensure efficient deployment and field technical support during targeting and redemption cycles to troubleshoot issues promptly or escalate for a 3rd level support.
- Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements.
- Ensure WFP assets and procurement are recorded in GEMS and maintain tracking and regular asset counts following organizational policy.
- Support learning and development efforts (e.g., on-site training, remote guidance) to WFP DS staff, service providers, and Partners in the implementation and use of SCOPE functionalities, processes, and infrastructure: Cooperating Partners, Financial Service Providers, Retailers, other contractors, etc.
- Support the Yemen CO on the dashboard solution design and support for reconciliation.
- Participate in technical discussions and negotiations with SCMCHA counterparts.
- Others as required.
DELIVERABLES AT THE END OF THE CONTRACT:
- Technology solution designs and implementation at the Joint data centre for the targeting activities.
- SCOPE intervention designs that take into account targeting methodology and available beneficiary/household indicators.
- Transaction servers are deployed to support the transfer management and reconciliation
- Registration kit preparations are configured and required Security policies are applied following the signed agreement ready for packaging.
- Coordinate and ensure that data of Beneficiaries successfully registered are uploaded to the middle servers at the JOC for RAM analysis.
- SCOPE is implemented and fully leveraged to enable the delivery of WFP assistance in a cost-efficient manner.
- SCOPE solutions are tailored to meet specific CO operational needs.
- Operational requirements are identified and appropriately resolved or escalated.
- New SCOPE functionalities and processes are successfully tested and rolled out when relevant.
STANDARD MINIMUM QUALIFICATIONS
Education: Advanced University degree in International Affairs, Economics, Nutrition/Health, Information technology, Agriculture, Environmental Science, Social Sciences or other field relevant to international development assistance, or First University Degree with additional years of related work experience and/or trainings/courses.
Experience: For holders of an advanced degree, 3 years of relevant work experience, and 5 years for holders of first-level university degree of progressively responsible experience in a humanitarian organization, with demonstrable field experience dealing with Beneficiary Identity Management and large-scale beneficiary registration in complex operations. In-depth field experience in emergency contexts is highly desirable.
Language: Fluency (level C) in the English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese is an added advantage.
TERMS AND CONDITIONS
The applicant shouldn’t be a Yemeni national.
This position is required for a period of consecutive 11 months with a possibility of extension subject to the operational needs and availability of funding in Yemen Country Office.
Consultancy contracts will be subject to a mandatory break in service after a period of service of 11 continuous months.
WFP offers an attractive compensation and benefits package in line with WFP HR Manual.
Applications must be submitted online with:
- Use English language only
- Indicate all your job TOR
- indicate clear years of experience with each job (Month/Year)
By submitting your application, you have read the Terms of Reference for this position and agree that any false, wrong or incomplete information might lead to your disqualification in this recruitment process.
Qualifications:
- Advanced university degree in Information Technology, Computer Science, Business Administration, or a related field.
- Extensive experience in digital strategy development and implementation.
- Proven track record of leadership in a technology-driven environment.
- Strong understanding of the humanitarian context and challenges faced by organizations like WFP.
- Excellent communication and interpersonal skills, with a knack for stakeholder engagement.
Why Join Us?
At WFP, you will have the opportunity to make a tangible impact on global food security through innovative digital solutions. Join a diverse team of dedicated professionals and contribute to our mission of achieving zero hunger.
How to Apply:
If you’re ready to take on this exciting challenge, please submit your application by [Insert Application Deadline] via our careers page [Insert Link]. We look forward to welcoming you to our team!
